Need Any Assistance
If you need any Assistance then you are in the Right Place, simply click on a button and follow the Instructions, below you can make Online Payments, access your Webmail, find Self-Help Guides and many more.
Self Help Guides
Select one of the options below to view Self Help Guides.
- Click here to navigate to login page
- Type in your username
- Type in your Password
- Click on "Webmail Login"
Outlook Version | Click To View Set-up Guide |
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♦ Note: replace your-domain.com with your domain name
1. Launch Apple Mail.
2. From the toolbar at the top, select File and then Add Account.
Apple Mail Setup
3. Enter your name (which will appear the “From” field in your emails), email address and password, then click Continue
Incoming Server Settings
4. Complete the information:
- Account Type should be POP
- Description (optional) e.g. WEB ARTIST
- Incoming Mail Server is mail.(your domain name) or IP Address (This can be found on the email settings you received from WEB ARTIST)
- User Name is your full email address
- Password is your mailbox password (as in previous screen)
5. Apple Mail will now test the connection to the specified mail server. Once this is complete, click Continue.
Incoming Mail Security
6. When the Incoming Mail Security screen appears, leave Use Secure Socket Layer unticked and click Continue.
Outgoing Server Settings
7. Enter the outgoing mail server and ensure that the Use Authentication checkbox is ticked.
8. Enter your username and password (if these fields are not automatically populated) then click Continue.
Incoming Mail Security
9. When the Outgoing Mail Security screen appears, leave Use Secure Socket Layer unticked and click Continue.
Account Summary
10. View the account summary and click Create. Ticking the Take my account online checkbox will ensure that your account is activated immediately.
You have completed your account setup
11. Your Mac mail program should now be set up to send and receive mail, however, to avoid issues in future, continue with these tweaks:
Select Preferences menu
12. Click on the Mail menu and then click Preferences.
Check account settings
13. Click on the Accounts tab and select the relevant account.
On the Account Information tab all settings should be correct
6. Click on the Outgoing Mail Server (SMTP) drop down menu.
Edit SMTP Server List
7. Select “Edit SMTP Server List…” from the drop down list.
Confirm SMTP Server
8. Select your SMTP server from the list.
9. Confirm that your Server Name is entered correctly.
10. Select the Advanced tab.
Confirm Advanced SMTP Settings
11. Ensure that your settings look like the settings shown in the screenshot above.
12. Your email account should now be configured correctly.
- Please complete the below form.
- One of our consultants will contact you.
- Please complete the below form.
- One of our consultants will contact you.
Download Free Support Apps
Zoom is the leader in modern enterprise video communications, with an easy, reliable cloud platform for video and audio conferencing.
AnyDesk provides remote access to personal computers running the host application, which can be installed on Windows, macOS, Linux and FreeBSD.
TeamViewer is a proprietary software application for remote control, desktop sharing, online meetings, web conferencing and file transfer between computers.
Prepaid Off-Site Support
Ideally For Telephonic, Design, Email, Website And Remote Login Support *
1 Support Hour
R 644.00
2 Support Hours
R 1150.00
4 Support Hours
R 2208.00
8 Support Hours
R 4048.00
Prepaid On-Site Support
Ideally For Design, Email, Website and IT Support At The Clients Premises**
1 Support Hour + 1 Call Out
R 943.00
2 Support Hours +2 Call Outs
R 1748.00
4 Support Hours + 4 Call Outs
R 3404.00
8 Support Hours + 8 Call Outs
R 6440.00
* Work Or Assistance Provided By Any Employee, Supplier Or Associate At The Time Affiliated To WEB ARTIST®
*
** Weekends, After Hours And Public Holidays Will Be Charged @ R 115.00 Extra To Standard Support Rates.
*
** All Support Vouchers is valid for a period of Twelve Months. Time utilized will be calculated in one hour denominations.
*
** The Responsibility Lies With The Client To Notify Our Offices If Any Support Is Needed.
*
** Fast Secure Online Payments With PayFast
