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Need Any Assistance

If you need any Assistance then you are in the Right Place, simply click on a button and follow the Instructions, below you can make Online Payments, access your Webmail, find Self-Help Guides and many more.

Self Help Guides

Select one of the options below to view Self Help Guides.

  1. Click here to navigate to login page
  2. Type in your username
  3. Type in your Password
  4. Click on "Webmail Login"

Outlook Version

Click To View Set-up Guide

 ♦ Note: replace your-domain.com with your domain name

1. Launch Apple Mail.

2. From the toolbar at the top, select File and then Add Account.

Apple Mail Setup

Apple Mail Setup

3. Enter your name (which will appear the “From” field in your emails), email address and password, then click Continue 

Apple Self Help

Incoming Server Settings

4. Complete the information:

  • Account Type should be POP
  • Description (optional) e.g. WEB ARTIST
  • Incoming Mail Server is mail.(your domain name) or IP Address (This can be found on the email settings you received from WEB ARTIST)
  • User Name is your full email address
  • Password is your mailbox password (as in previous screen)

5. Apple Mail will now test the connection to the specified mail server. Once this is complete, click Continue.

Apple Self Help

Incoming Mail Security

6. When the Incoming Mail Security screen appears, leave Use Secure Socket Layer unticked and click Continue.

Apple Self Help

Outgoing Server Settings

7. Enter the outgoing mail server and ensure that the Use Authentication checkbox is ticked.

8. Enter your username and password (if these fields are not automatically populated) then click Continue.

Apple Self Help

Incoming Mail Security

9. When the Outgoing Mail Security screen appears, leave Use Secure Socket Layer unticked and click Continue.

Apple Self Help

Account Summary

10. View the account summary and click Create. Ticking the Take my account online checkbox will ensure that your account is activated immediately.

Apple Self Help

You have completed your account setup

11. Your Mac mail program should now be set up to send and receive mail, however, to avoid issues in future, continue with these tweaks:

Select Preferences menu

12. Click on the Mail menu and then click Preferences.

Apple Self Help

Check account settings

13. Click on the Accounts tab and select the relevant account.

On the Account Information tab all settings should be correct

6. Click on the Outgoing Mail Server (SMTP) drop down menu.

Apple Self Help

Edit SMTP Server List

7. Select “Edit SMTP Server List…” from the drop down list.

Apple Self Help

Confirm SMTP Server

8. Select your SMTP server from the list.

9. Confirm that your Server Name is entered correctly.

10. Select the Advanced tab.

Apple Self Help

Confirm Advanced SMTP Settings

11. Ensure that your settings look like the settings shown in the screenshot above.

12. Your email account should now be configured correctly.

How To Buy This E-Book:
  1. Please complete the below form.
  2. One of our consultants will contact you.

    How To Buy This E-Book:
    1. Please complete the below form.
    2. One of our consultants will contact you.

      Download Free Support Apps

      Zoom is the leader in modern enterprise video communications, with an easy, reliable cloud platform for video and audio conferencing.

      AnyDesk provides remote access to personal computers running the host application, which can be installed on Windows, macOS, Linux and FreeBSD.

      TeamViewer is a proprietary software application for remote control, desktop sharing, online meetings, web conferencing and file transfer between computers.

      Prepaid Off-Site Support

      Ideally For Telephonic, Design, Email, Website And Remote Login Support *

      1 Support Hour

      R 644.00

      Pay

      2 Support Hours

      R 1150.00

      Pay

      4 Support Hours

      R 2208.00

      Pay

      8 Support Hours

      R 4048.00

      Pay

      Prepaid On-Site Support

      Ideally For Design, Email, Website and IT Support At The Clients Premises**

      1 Support Hour + 1 Call Out

      R 943.00

      Pay

      2 Support Hours +2 Call Outs

      R 1748.00

      Pay

      4 Support Hours + 4 Call Outs

      R 3404.00

      Pay

      8 Support Hours + 8 Call Outs

      R 6440.00

      Pay

      * Work Or Assistance Provided By Any Employee, Supplier Or Associate At The Time Affiliated To WEB ARTIST®
      *
      **
      Weekends, After Hours And Public Holidays Will Be Charged @ R 115.00 Extra To Standard Support Rates.
      *
      **
      All Support Vouchers is valid for a period of Twelve Months. Time utilized will be calculated in one hour denominations.
      *
      **
      The Responsibility Lies With The Client To Notify Our Offices If Any Support Is Needed.
      *
      **
      Fast Secure Online Payments With PayFast

      Online Payments

      WEB ARTIST® accepts all Major Credit Cards

       
       
      Book A Meeting

       

      To set up a meeting with one of the WEB ARTIST® TEAM members, simply complete our online booking form and one of our Client Liaisons will communicate a suitable place, time and date that will best suit your needs.

      Please note, to best assist you, we prefer that all meetings to be held, will be scheduled at one of our branches or the clients daytime office premises.

      Online Meetings made easy with WEB ARTIST®.

      Should it not be possible to set up a physical meeting due to any reason whatsoever, a Video Meeting can be conducted through the following means: 

      Zoom | Skype | Microsoft Teams | WhatsApp Video Call | Google Hangouts | Google Duo

      WEB ARTIST® Regrets that we do not meet in Public Places like Coffee shops or Shopping mall etc. due to the nature of our business and Intellectual Property and Confidential Information that will be shared during meetings. We can not risk the exposure of our and the client’s Intellectual Property and Confidential Information in Public areas. Furthermore, we require full attention from our clients and public places provide too many distractions.

      With our Head Office situated centrally in Gauteng and Regional Branches in the Cape, Mpumalanga and International Offices Situated In Mauritius, WEB ARTIST® as an Award-Winning Digital Marketing Agency with an excellent track record spanning over a decade, have the ability and expertise to provide our clients only the best in service and professionalism.

      GAUTENG  |  CAPE PROVINCE  |  MPUMALANGA PROVINCE  |  MAURITIUS

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            To assist any Business Owner new to the concrete jungle, WEB ARTIST® offers a FREE complimentary 30 point downloadable E-Book that will explain some of the questions you as a Business Owner might have when starting a business. How To Get Your FREE E-Book: Please complete the below form. An email will be sent to you containing the download link and the password to unlock the E-Book.

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                      WEB ARTIST® offers a FREE complimentary Business-Plan E-Book that will explain some of the questions you as a Business Owner might have when compiling a Business-Plan.
                       
                      How To Get Your FREE E-Book: Please Complete the below form. An Email will be sent to you containing the Download Link and the Password to unlock the E-Book.

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                        Book A Meeting

                         

                        To set up a meeting with one of the WEB ARTIST® TEAM members, simply complete our online booking form and one of our Client Liaisons will communicate a suitable place, time and date that will best suit your needs.

                        Please note, to best assist you, we prefer that all meetings to be held, will be scheduled at one of our branches or the clients daytime office premises.

                        Online Meetings made easy with WEB ARTIST®.

                        Should it not be possible to set up a physical meeting due to any reason whatsoever, a Video Meeting can be conducted through the following means: Zoom | Skype | Microsoft Teams | WhatsApp Video Call | Google Hangouts | Google Duo

                        WEB ARTIST® Regrets that we do not meet in Public Places due to the nature of our business and Intellectual Property and Confidential Information that will be shared during meetings. We can not risk the exposure of our and the client’s Intellectual Property and Confidential Information in Public areas. Furthermore, we require full attention from our clients and public places provide too many distractions.

                        With our Head Office situated centrally in Gauteng and Regional Branches in the Cape, Mpumalanga and International Offices Situated In Mauritius, WEB ARTIST® as an Award-Winning Digital Marketing Agency with an excellent track record spanning over a decade, have the ability and expertise to provide our clients only the best in service and professionalism.

                        GAUTENG  |  CAPE PROVINCE  |  MPUMALANGA PROVINCE  |  MAURITIUS

                          Name*:

                          Contact Number*:

                          Email Address*:

                          Company Name*:

                          Suggest A Date

                          Select One Of The Meeting Options In The Box Below:

                          Please Suggest A Time, We Will Send You An Invitation Link

                          Please Provide Your Skype Name, We Will Send You An Invitation

                          Please Provide Your Microsoft Teams Details, And We Will Get In Touch

                          Please Provide Your WhatsApp Number, And We Will Get In Touch

                          Please Provide Your Google Hangouts Email Adderess, And We Will Get In Touch

                          Please Provide Your Google Duo Details, And We Will Get In Touch

                          Please Provide Your WhatsApp Number, And We Will Get In Touch

                          Please Provide Address For Meeting, And We Will Get In Touch

                          One Of Our Consultants Will Get In Touch With You To Set Up A Meeting Date

                          ×
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                            WEB ARTIST® as an Award-Winning Digital Marketing Agency with an excellent track record spanning over a decade, have the ability and expertise to provide our clients only the best in service and professionalism.

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                              WEB ARTIST® as an Award-Winning Digital Marketing Agency with an excellent track record spanning over a decade, have the ability and expertise to provide our clients only the best in service and professionalism.

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                                WEB ARTIST® as an Award-Winning Digital Marketing Agency with an excellent track record spanning over a decade, have the ability and expertise to provide our clients only the best in service and professionalism.

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